Operated by Haroon & Co

Independent Support
for Solis-brand Inverter Owners

Solis Support is the independent technical-support and repair service for Solis-brand inverter owners across Pakistan. Remote troubleshooting, on-site visits, repair, commissioning review, and monitoring-app setup — operated by Haroon & Co from Multan.

Chat on WhatsApp View Services

Years Servicing Inverters

All4

Provinces of Pakistan

24h

Average Response Time

100%

Independent Service

Who We Are

Solis Support is the inverter-service brand of Haroon & Co

Haroon & Co is a registered business in Pakistan, operating in Wholesale and Retail Trade. Under this registered entity we run Solis Support — our specialised service brand dedicated to helping Solis-brand inverter owners across Pakistan keep their systems running.

We provide remote diagnosis, on-site service, board-level repair, commissioning support, and monitoring-app setup. All operations, customer agreements, and the domain solisupport.online are owned and operated by Haroon & Co.

Read About the Business

Legal Structure

Registered Entity

Haroon & Co

Trading Name

Solis Support

Business Type

Wholesale & Retail Trade

Domain

solisupport.online

Address

Trade Zone, Plaza Chowk, BCG, Multan

Status

Active

What We Do

Five focused services for Solis inverter owners

From remote fault diagnosis over WhatsApp to on-site board-level repair — we handle the technical side so your inverter stays online and producing.

Remote Troubleshooting

Send us your fault code, screen photo, or symptom over WhatsApp. We diagnose and walk you through the fix — often in a single conversation.

On-Site Visits

For issues that need eyes on the system, we visit your installation in Multan and surrounding regions, with nationwide service available on request.

Repair & Component Replacement

Bench-level repair: cooling fans, capacitors, control boards, fuses. We test, replace, and bench-verify before reinstalling.

Installation Review & Commissioning

Independent review of new installations — wiring, MPPT configuration, grid settings, and protection — to confirm the system is set up correctly.

Monitoring App Setup

Solis Cloud / SolisHome configuration, WiFi dongle pairing, account setup, alarm configuration, and real-time-monitoring help — over WhatsApp or on-site.

Need help?

Talk to a technician

Send us your inverter model and the fault code on the screen — we'll take it from there.

Chat on WhatsApp

See How Each Service Works

How It Works

A clear process — from first message to back online

Most issues we see are fixable in under 24 hours once we have the right information. Here's what happens after you reach out.

01

Send your details

WhatsApp us your inverter model, fault code, a photo of the screen, and where you are.

02

We diagnose

A technician reviews and replies — usually with a probable cause and a recommended next step.

03

Resolve remotely or on-site

Many faults clear remotely. If not, we schedule a visit or arrange a bench repair.

04

Verify & follow up

We confirm the system is producing again and stay reachable for any follow-up over the next 30 days.

Solar technician working on a rooftop inverter installation.

Independence Notice

We are an independent service provider

Solis Support is an independent technical-support and repair service operated by Haroon & Co. We are not affiliated with, endorsed by, sponsored by, or authorized by Ginlong Technologies (the manufacturer of Solis-brand inverters).

"Solis" in our brand name refers to the Latin word for sun. We service Solis-brand inverters under the principle of independent third-party support — similar to how independent repair shops service products from various manufacturers. Manufacturer warranty is unaffected where the manufacturer's terms permit independent service.

Independent Support for Solis-brand Inverter Owners